To reset passwords for a trading account, select in your personal cabinet:
Settings → Recovery → Recovery Password
In drop-down list:
- choose a trading account
- choose a password type: trader password, investor password or phone password.
- indicate your phone number
- add a document confirming place of residence according to general requirements for the quality of documents
- add a document of identification according to general requirements for the quality of documents
- comment (if necessary)
Your request will be processed, and a message will be sent to your email with instructions on how to reset your password.